What we do
The Continuum Cloud team have experience of delivering IT support services to a range of customers of all shapes and sizes. Providing support to an enterprise customer, we’ve managed server estates w and we’re used to delivering against strict SLA’s.
Our team are skilled in most of the technologies that you will use in your business, including the Microsoft product suite, Apple Mac, and many opensource operating systems and applications. Our experience in supporting many disparate technologies from a single management platform means that we will become a single point of contact for all of your business’s IT requirements.
Our awesome Service Desk!
Experience in delivering IT support, we’ve run Service Desk operations for enterprise organisations and some pretty demanding small businesses too. We know that our technical knowledge and friendly staff will mean you’ll be delighted with our IT support service
We’ll take the data from our monitoring and service desk tools, analyse it and present you with an easy to understand report that identifies trends in calls that are logged, spots potential future issues and investigates trends. Giving you the confidence that your IT systems are properly supporting your business.
We have a team of friendly, knowledgeable staff that are ready to attend your site to fix any critical issues, or things that can’t be fixed remotely. We can also provide regular onsite presence to supplement or even act as your IT department, from as little as a day per month through to full-time resource working on your site, Carbon Cloud are able to provide a reliable high quality service